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NetStar‑1’sexperts introduce and implement collaboration services enhancing our clients’ ability to succeed in achieving their mission goals. The newest generation of collaboration technology allows virtual workspaces, role-based access controls, web interfaces, and Web 2.0 features such as wikis and blogs.

Government and industry organizations need worldwide, instantaneous data access, collaboration portals offering real-time information exchange, a unified telephone experience from desk-side to mobile phone, video teleconference and chatting, and an enterprisewide global address list. The exponential growth in our clients’ IT environment requirements has often resulted in a fractured system. NetStar-1 mends this fragmentation by helping our clients unify, enhance, and streamline their messaging experience by introducing the newest collaboration tools.

Users need traditional e-mail applications such as Microsoft Outlook and secure mobile support via the web. Handheld support through a Blackberry, Windows Mobile Device, or iPhone is critical as portability works to ensure a uniform work experience regardless of physical location.

Why Choose NetStar-1?

NetStar-1 successfully integrated collaboration devices and services in support of the 2008 Presidential Transition Team, enabling seamless operation among desk, home, and handheld mobile device. It is estimated that Microsoft-based unified communications can provide a 563% ROI.

Our clients depend on our services to:

Provide a unified GAL across an enterprise.
Offer next-generation messaging applications.
Provide secure, web-based messaging applications.
Offer full support for handheld devices.
Improve FOIA and records management capacity.
Improve data lifecycle management.
Provide secure collaboration portals.
Offer flexible Web 2.0 services like wikis and blogs.
Secure data and ensure that those who need it have access.

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NetStar-1 brings clarity to the cloud computing arena by helping our clients align their move to the cloud with their operational requirements. Our support helps our clients achieve the benefits of ubiquitous, on-demand network access, location independence, and cost flexibility.

In a recent survey, 58% of CIOs say cloud computing causes a radical shift in IT, and 47% say they are already using or actively researching it. NetStar-1 helps Government and industry IT managers navigate through the hype of cloud computing to identify real applications and functions that can maximize IT service delivery. Our clients often confront emerging computing environments that may not comply with Federal security, recordkeeping, and service-level requirements. They must choose from a dizzying array of public, private, and hybrid cloud designs based on fundamentally different ideas, such as infrastructure, platforms, or software as a service.

Our innovative and knowledgeable consultants provide context and help our clients achieve greater flexibility, increased mobility, reduced costs, and other benefits by moving to a cloud computing environment.

Why Choose NetStar-1?

NetStar-1 has the experience and technical expertise to evaluate your environment, requirements, and service delivery needs. For the DOL, NetStar-1 helped implement a hybrid cloud for a financial management system, enabling greater collaboration and communication, and enhancing the ROI.

We help streamline your migration to a cloud service delivery model, creating a strategy for managing:

Vendor Lock-in: Once hooked to one vendor, the perception is it is difficult to support another vendor.
Pricing: There are numerous “gotchas” in a subscription model, that allow providers to hike their fees at a later date.
Service Level Agreements: Without carefully crafted SLAs, you can find yourself at the mercy of your service provider.
Scalability Bottlenecks: Scalability is only as strong as the weakest link in the architecture.
Application Design: Cloud computing will bring a radical shift in how applications and services are designed. Several SOA best practices apply to designs that leverage cloud computing.

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NetStar-1 partners with our clients to provide the diverse skills required at every stage of a consolidation and migration project.

While IT budgets shrink, Government and industry IT environments continue to evolve at a rapid pace. Organizations need to standardize and consolidate their IT operations, as well as migrate toward new systems, software, and service delivery models offered through cutting edge technologies such as cloud computing and virtualization.

NetStar-1’s consolidation and migration expertise includes:

Legacy system operations
New services and software
Financial and technical analysis
Organizational culture.

Whether it’s upgrading a major Microsoft Exchange installation or consolidating an agency’s network and Internet connections, consolidation and migration activities require a combination of skills and experience. NetStar-1 has that combination.

Why Choose NetStar-1?

NetStar-1 led the Department of Labor’s migration to a new dialup and remote access solution that provided enhanced capabilities while reducing costs by more than 50% per year. Our processes are integrated, repeatable, and designed and delivered in collaboration with client management to ensure initiatives meet organizational goals.

NetStar-1 brings our clients:

Proven cost savings on Government and industry IT consolidation projects.
Industry recognition and awards for consolidation and migration.
Accurate schedules and budgets that provide performance visibility across the program.
Customer surveys that measure end-user satisfaction during transition efforts.
Proven technical expertise in new service delivery models, including virtualization, cloud computing, and service-oriented architectures.
Professional project management expertise combined with technical leadership.

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NetStar-1 has the proven ability to enhance the viability, stability, and profitability of our clients’ mission-critical programs. Our financial analysis services help CFOs and line managers standardize processes and streamline their operations.

Government and industry managers must consider a wide array of financial standards, best practices, and analytical techniques as they strive to improve organizational performance. For this reason, our financial professionals examine expenses in the context of performance to help evaluate the true costs of service delivery, and help make the tradeoffs necessary to exceed internal and external stakeholder requirements. We have extensive knowledge of the Federal financial management environment, including knowledge of the various JFMIP certified financial management systems. Additionally, our analysts are familiar with legislative and regulatory implications, are experienced in acquisition system lifecycle processes, and understand the need for budget formulation and execution, as well as capital planning and investment control.

Why Choose NetStar-1?

For more than 15 years, NetStar-1 has provided full lifecycle financial management and analysis support for numerous Government and industry clients. Our efforts have helped enable our clients to achieve funding and efficiently use program resources.

Our professional financial management consultants offer:

Knowledge of where to invest limited resources.
Reduced costs and improved performance.
Streamlined organizational effectiveness.
An understanding of the relationship between budgeted resources and outcomes.
Reliable financial analysis for agencies to make sound business decisions.
The ability to understand and interpret financial results and regulations.
The ability to manage the Federal financial process from beginning to end.

Netstar-1’s financial services can help organizations transform today's challenges into tomorrow’s opportunities.

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NetStar-1specializes in integrating individual component subsystems into a whole that is custom tailored to suit mission needs and designed to adapt as those needs change over time.

As IT options expand and IT investments diversify, hardware and software sourcing are increasingly important. Organizations rely on a growing number of hardware- and software-based subsystems working together as one streamlined system to support their mission. Our knowledge of the IT environment and broad enterprise management experience ensures that our clients gain the benefits of advanced technology, while minimizing risk and maximizing ROI.

We work with our clients to develop tailored solutions designed for their organizational environment. Our approach is predicated on identifying and matching clients’ needs with existing products and on maximizing cost efficiencies through our trusted partner relationships throughout the IT industry.

Why Choose NetStar-1?

NetStar-1 has provided hardware and software sourcing services for more than 20 years. We assist our clients in their efforts to process, input, store, interpret, and categorize data. Our success has grown through strategic partnerships, vendor relationships, and the expertise of our experienced professionals.

Our hardware and software solutions will provide you:

Knowledge and expertise spanning a large number of products.
Pre-negotiated product pricing enabling discounted rates.
Systems deployment for interconnectivity.
Integration of new and current subsystems into one complete, efficient operating system.
Reduced integration and development costs.
Experienced professionals willing to share skills.
Research on existing products and software components.

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NetStar-1 fields a nationwide network of more than 3,500 certified technical professionals who deliver a wide range of integration, staging, and deployment services. We support these professionals with a team of full-time project managers, ensuring that our clients’ tasks are completed on-time, on-budget and with courtesy and professionalism.

To become a member of our team, our service experts must complete a detailed background investigation and outline their professional experiences and areas of technical expertise. All backgrounds and references are thoroughly checked before our experts are dispatched to a client site. Once they begin work, our project managers closely track task progress. We maintain an extensive history of each technician’s performance, based on both direct observation and customer feedback. Our clients include national retailers, network service providers, state and local governments, and a diverse list of commercial clients.

NetStar-1 uses a web-based dispatch and task management tool to help ensure the highest levels of readiness and performance.

Why Choose NetStar-1?

Our agile and responsive network of IT experts allows us to deliver remote installation, maintenance, training, or support solutions anywhere in the United States:

Deployment: Our proven deployment methodologies help ensure your success. Our process, coupled with our experienced team of certified professional technicians, positions us to support you through the entire project lifecycle. Our project mangers perform as your single point of contact, making it easy for you to track your project through to completion.
Break / Fix Support:We offer real-time support for your IT infrastructure across the United States, most of Canada, and Mexico). With a vendor-certified staff, we respond to the most demanding service level agreements with trained, courteous, and professional staff. Our team can also be responsible for in- or out-of-warranty parts and service.
Cost Containment:NetStar-1 has a variety of pricing plans to meet your budget needs, including a predictable, pay-per-use alternative to monthly fees and costs.

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NetStar-1’sInformation Technology Infrastructure Library (ITIL) capability is proven, and we apply the lessons we’ve learned in each new engagement to ensure internal growth and maintain complete client satisfaction. ITIL is one of the most widely accepted approaches to IT service management in the world, providing a cohesive set of best practices. NetStar‑1 has adapted these proven processes for planning and implementing IT infrastructure in the Federal Government.

Through structured planning and implementation, our ITIL-based solutions have resulted in documented cost savings and increased performance for our clients. We provide a complete transformation to a service center model resulting in increased capability, capacity, and performance. NetStar-1 aligns our ITIL implementations with our clients’ business models. Our ultimate goal is for IT infrastructure to operate effectively in support of our client’s overall mission. When IT services effectively support the business mission, stakeholder satisfaction is high, and productivity is maximized throughout the enterprise.

Why Choose NetStar-1?

NetStar-1 is one of a few U.S. organizations to gain ISO 20000 certification with integrated ITIL best practices.Our ITIL best practice approach allows us to focus on complete client satisfaction, enabling our clients to turn to us with confidence. NetStar-1 has a trained and experienced staff with industry-recognized certifications in ITIL operational support. Our implementation teams are certified from the Foundation level through Manager/Expert in both ITIL versions 2 and 3.

The benefits we bring to your IT operations include:

Proven cost savings through rigorous process definition.
Plans and programs focused on service delivery.
Low risk operational transition.
Successful audit experience resulting in ISO 20000 certification for us and the client organization.
Continual service improvement and increased overall stakeholder satisfaction.

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NetStar-1’s support to our clients spans the entire budget process from the development of the budget strategy and request, including developing documentation to defend the budget request, through execution of the approved operating plan, including measuring performance and reporting. Our approach is based on OMB guidance, memorandums, and circulars as well as the Planning, Programming, Budgeting and Execution process.

Federal programs are under heightened scrutiny to ensure that they meet the President’s initiative to increase the transparency and accountability of the Federal government, spurring the enhancement of all levels of performance. NetStar-1 helps clients meet this initiative by implementing a proven, process-driven approach. This approach provides our clients with a budgeting framework that links program objectives to agency missions, estimates and captures costs in accordance with the program’s work breakdown structure, incorporates the use of earned value management, and provides a decision support system for agency management and executives.

Why Choose NetStar-1?

NetStar-1 follows standard budget execution guidelines defined by the Federal government and policies and procedures defined by client agencies. We has successfully managed budget execution for several DHS components by tracking commitments and obligations in the Federal Financial Management System (FFMS). Our consultants are skilled and experienced in working with all levels of personnel within the budget management execution process, as well as with authoritative agencies including OMB and GAO to deliver results that include:

Approved budget requests for a client program.
Budget appeals for restoring funds.
Programs expenditure plans that can become the model for other programs.
Full decision support systems for gauging project schedules and mapping budget to performance.
Full financial reporting to satisfy internal and external requirements.

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NetStar-1 realizes the pressures our federal clients encounter when faced with an audit. Earning a clean audit is critically important as it signifies due diligence and financial stewardship in the execution of financial and managerial responsibilities. Our audit remediation experts provide effective and compliant solutions when challenged with developing and implementing corrective action plans for remediating audit findings. Our financial and audit specialists take all the necessary steps to meet our clients’ individual audit remediation goals and objectives. We work with our Government clients to ensure capitalization packages are complete and meet all applicable CFO and audit standards. Additionally, we examine expenditure detail documents and help provide reconciliation of expenditures against the funding appropriation. NetStar-1 helps our Government clients determine the proper capitalization or expense treatment of transactions based on policy guidance, as well as determine allocation method for costs that cannot be directly traced to specific assets.

We assist Federal agencies in developing and implementing effective and comprehensive plans to ensure compliance with Federal financial accounting standards (SFFAS; FMFIA; Yellow Book; and OMB Circulars A-123, A-127, and A-130). Our approach offers technical expertise in GAAP and Federal auditing practices and standards.

Why Choose NetStar-1?

NetStar-1 supported a U.S. Coast Guard client in developing and implementing effective and comprehensive plans to ensure compliance with Federal financial accounting standards. These standards were for the support and certification of approximately $187 million in un-audited Plant, Property and Equipment (PP&E) assets composed of 103 records.

Our in-depth experience at DHS, combined with our certified financial professionals, allows us to offer the following Audit Remediation services:

Improved financial systems, control of funds/base, accountability, and internal controls.
Achievement of unqualified audit opinion.
Ability to support optimal mission execution while reducing workload at operating units.
Policies, plans, and procedures for instituting appropriate internal controls to remediate weaknesses.

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NetStar-1 brings a mature operational methodology to network and telecommunications operations that helps turn a reactive environment into a proactive one. We create automated procedures that allow efficient and scalable handling of all daily tasks, enabling staff focus to on proactive and strategic value activities.

Network operations are under ever increasing pressure to do more with less and provide 24/7/365 operations with 99.99% availability while responding to operational incidents, U.S. Cert alerts, security incidents, FOIA, and data call requests. NetStar-1 takes a unique approach to staff education and training. We address the most critical issues within Government and industry operational environments to increase staff knowledge and certification levels. Our approach minimizes turnover, maintains intrinsic organizational knowledge, increases technical expertise, and fosters the success of technology adoption.

Our network and telecommunications solutions create a stable and reliable infrastructure that allows organizations to achieve their missions successfully.

Why Choose NetStar-1?

NetStar-1 leverages industry best practices such as ITIL and ISO 20000 to manage the challenge and unforeseen demands voice, video, and collaboration place on legacy network infrastructures. By following these practices, we transitioned the Department of Labor network management processes and the monitoring of all of the network elements within a 30-day transition window.

Our certified engineers provide:

Service desk management.
Configuration management.
Incident management.
Problem management.
Change management.
Knowledge management.

For each service area, we implement standard operating procedures and automated tools, along with an ever-increasing knowledge base to maximize operational efficiency.

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NetStar-1 deploys application and web services designed to meet our clients’ most critical priorities within their budget constraints. We understand that Government and industry face a critical need for quality applications development. We work with our customers to ensure they understand all aspects of application delivery and recommendations for innovations.

Our development Code of Practice is fully compliant with Government requirements, including the FEA, and adheres to industry best practices such as SCRUM, Agile, RUP, and CMMI. Our ISO 9001:2008-certified software development group follows the ANSI/PMI PMBOK for project management.

Our professionals partner with our clients to ensure their full awareness of, and buy-in to, the application delivery and recommendations for innovation. Additionally, our Code of Practice ensures that key practice areas, such as project management, quality management, configuration management, requirements management, and subcontractor management, are performed at a high level of maturity.

Why Choose NetStar-1?

NetStar-1 helped the Army migrate from a client/server environment to a Service-Oriented Architecture, both on time and under budget. We can help improve your business processes and productivity with customer-driven applications development support. Our solutions span the entire program lifecycle and offer:

A certified quality management system for all processes.
Applications development best practices.
Experienced applications development team-led by PMP-certified project managers.
CobiT® certified staff to provide IT governance oversight and support.
Web technologies, including .NET, J2EE, SOA, SQL Server, SharePoint, portals, and server farm optimization.
Change-driven development process embracing model-driven architecture standards.
Information assurance integrated into all development activities.

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NetStar-1 tackles issues with expertise and lessons learned through more than 20 years of meeting Government and industry clients’ most pressing requirements. Our engineering support teams bring unmatched skills and experience to support the next-generation technologies that are now critical to helping our clients achieve mission success.

Current trends in both Government and private industry are driving dramatic changes to network infrastructures. IT paradigms are being redesigned by technologies such as trusted Internet connection, cloud computing, virtualization, IPv6, domain name system security extensions, integrated voice and video, green IT, wireless, and mobility.

As networks are challenged to leverage these new technologies, comply with Federal mandates, and improve service delivery models; agencies need an experienced and reliable partner who can guarantee network availability while extending the lifespan of expensive infrastructure investments.

NetStar-1’s network technology solutions enable the full use of technologies and ensure operational stability.

Why Choose NetStar-1?

NetStar-1 was awarded the Cisco 2008 Partner Award by maintaining a 95% or higher customer satisfaction rating on our networking projects and managed networks.

Our team of certified network engineers has proven client experience and offers advantages including:

A controlled plan to select and implement the right technologies and service delivery models to achieve the client’s goals.
Solutions that follow federalized project management and detailed engineering methodologies.
Trained, certified personnel (e.g., CCIE, CCNP, CCSP, CCVP) with a willingness to transfer our knowledge to our clients’ staff.
The full range of capabilities required to engage an organization at any stage or level of maturity or implementation.

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NetStar-1 has experienced, certified professionals that take a structured and methodical approach specifically tailored to the client’s program requirements to achieve enhanced performance. We work to ensure that oversight requirements are met and that management goals are exceeded. We provide our clients with strategic planning support that maps to their overall business goals. Our professionals help monitor performance trends to determine which support functions are operating efficiently, before developing action plans for any gaps identified.

Performance metrics are also developed and tracked to help our clients communicate performance progress.

As Federal agencies are challenged with trying to do more with less, managers are forced to work harder and smarter than ever. Increased rules and regulations including the Government Performance and Results Act, the Clinger-Cohen Act, and OMB mandates are requiring that agencies develop multi-year strategic plans, annual performance plans, and annual performance reports. These items ensure that program performance meets all goals and requirements, and they show accountability for all programs to Congress and other outside stakeholders.

Why Choose NetStar-1?

NetStar-1’s support of the Office of Personnel Management (OPM) allows Federal employees to view their HR folders 24 hours a day, 7 days a week. Our OPM experience, along with the performance management solutions we’ve provided to many other agencies, enables sound program/project evaluations, earned value implementation, schedule and cost analysis, in addition to our overall best practice approach.

Our performance management professionals strive for consistent, streamlined performance, ensuring all programs are a success.

Our staff offers:

Identification, prioritization, and achievement of desired results.
Improved operating efficiencies.
Reduced costs.
Improved organizational and strategic results.
Alignment of resources to agency objectives.
Balanced scorecards.
Comprehensive reporting.
Vision, mission, and operational alignment.

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NetStar-1 successfully manages our clients’ requirements for IT and non-IT investments and helps build an efficient Capital Planning and Investment Control (CPIC) process tailored to individual clients and projects.

The Information Technology Management Reform Act of 1996 requires Federal agencies to focus on the results achieved through IT investments while streamlining the Federal IT procurement process. As a result, NetStar-1 provides a more detailed evaluation of the agencies’ selection and management of their IT projects, along with the necessity to implement a CPIC process for maximizing value, and assessing and managing risks of their IT acquisitions.

Our CPIC methodology includes an annual assessment of all projects within the agencies' respective portfolios to ensure that the projects most likely to support the their strategic missions are allocated the necessary resources. Our professionals provide programmatic advice and guidance based on the Federal Acquisition Regulation (FAR) and other laws or regulations that may affect the program and processes.

Why Choose NetStar-1?

NetStar-1 worked with a DHS client to provide planning and logistical support for 23 IT Portfolio Working Group (ITPWG) meetings over a 3-ear timeframe and developed an ITPWG Guide to streamline the portfolio investment process. This is one of many examples of how NetStar-1’s portfolio and investment management solutions offer:

Strategic alignment of IT investments with our clients’ business goal.
CPIC processes recommended by both the Government Accountability Office in their ITIM Framework and by Office of Management and Budget (OMB) in implementing a capital planning process as required by the Clinger-Cohen Act of 1996.
Annual assessment of all projects within respective portfolios.
Consistent, predictable flow and coordination of activities.
Streamlined reporting requirements.
Clear presentation of complex portfolio data and investment scenarios.

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NetStar-1 partners with our clients to provide the highest level of Project Management Office (PMO) support. Working closely with our clients, we strive to deliver effective cost, schedule, and performance management across all projects.

Using our knowledge, skills, and methodologies, our specialists deliver end-to-end, measureable PMO services. Our approach focuses on conducting intensive program and task-level planning, execution, and control to ensure on-time, on-budget, and in-scope delivery. Our executive leadership provides policy, budget, and strategic direction. NetStar-1’s PMO staff translates this information into a framework for governance and oversight.

Our program analysts generate standards, requirements, and metrics to ensure that projects are completed in support of program mission goals. Our PMO experts evaluate performance metrics against implementation data to generate executive-level management reports to monitor and control program performance.

We employ experienced, certified staff to ensure that all goals and expectations are met with complete client satisfaction.

Why Choose NetStar-1?

NetStar-1 currently manages over $2 billion worth of programs that have fueled our extensive experience setting up PMOs for both government and industry organizations. In addition to experience with DHS, DOL, and many other Federal agencies, our comprehensive and structured program management services offer:

Effective alignment and measurement of initiatives with mission goals.
Integrated and repeatable processes built and delivered in collaboration with client management and staff.
Accurate schedules, budgets, and visibility across the program management team.
Optimized, cost-effective business processes.
Full risk management.
Frequent and objectivemeasurement.
Comprehensive reporting to keep stakeholders informed at all levels.

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NetStar-1 understands the challenges Government and industry IT managers face as they develop and implement information security policies and perform the daily security operations needed to meet agency and OMB-driven security standards. The Information Technology Management Reform Act, FISMA, and other regulations explicitly require a risk-based policy for cost-effective security.

The cost of IT security breaches jumped 97% in 2009, and 65% of IT executives plan spending increases for security hardware and software in the near future. We work with clients in all phases of compliance, design, testing, Certification and Accreditation (C&A), reporting, and management. We couple this with our expertise in security and forensic operations to ensure effective security controls that meet customer standards. NetStar-1 provides a complete set of Information Assurance services that are compliant with FISMA, DISCAP, NIACAP and NIST standards, as well as all applicable statutory regulations. Our security professionals will continuously assess your systems, offer recommendations, and monitor security controls.

Why Choose NetStar-1?

NetStar-1 performed the C&A of multiple web-based systems for USGS, and we offer a complete set of IT security support solutions including:

Accurate identification of risks.
End-to-end C&A initiation, certification, monitoring, lifecycle management.
Compliance with FISMA, DITSCAP, DIACAP, and NIST standards.
Scalability to FIPS-199 ISSC.
Effective security controls assessment.
Defined, measureable levels of information protection.
Comprehensive support for all levels of information security complexities.
Credible, risk-based management decisions for accreditation, risk identification, and operational risk acceptance.

Our security and IA experience provides our clients with more accurate security controls, and effective security vulnerability monitoring and management.

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NetStar-1’s mature approach to service desk support minimizes disruption to overall business operations while maximizing customer satisfaction. Service desks are the front line of customer satisfaction, and the most frequently cited source of frustration for IT end users. We provide exceptional service desk support using ITIL and ISO 20000 best practices. We assist users with a wide variety of software and hardware issues in support of complex, mission-critical IT systems, and we’ve proven our approach at agencies across the Federal Government.

Our mature service desk processes are designed to provide rapid, reliable support compliant with service level agreements. We bring the knowledge, experience, and tools necessary to achieve positive change, and align our clients’ business and IT strategies with their overall organizational mission. By implementing and tailoring best practices, including ITIL and ISO 9001:2008, NetStar-1 has achieved ISO 20000 certification companywide. We invest in training for our staff, and the majority of our IT personnel hold ITIL, PMI, and Help Desk Institute certifications.

Why Choose NetStar-1?

We supported the National Labor Relations Board Service Desk during its transition from Windows 2000 to Windows XP, and in its upgrade from Office 2000 to Office 2003. The service desk activity went from 2,000 to 6,000 calls per month, while maintaining a 98% customer satisfaction rating.

NetStar-1 maintains a customer-focused approach in each engagement to provide:

Single point of contact for improved service and efficiency.
Focus on first-call resolution to enhance the customer experience.
Dashboard-based metrics reporting for complete visibility into service desk performance.
Identification and prediction of trends using knowledge bases and proactive problem management.
Cost reductions through new efficiencies and reduced staffing.

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NetStar-1 helps our clients leverage today’s investments in support of tomorrow’s initiatives. Existing system and storage devices are near the end of their life and over capacity, with little room for the next generation of advanced IT applications and infrastructure.

Enterprise data storage capacities have been increasing exponentially and systems have been designed to take advantage of the excess available disk space. Current technologies can reclaim legacy hardware and lost storage through improved resource and data management, as well as better capacity planning. These techniques allow our clients to maximize system utilization with enterprise wide visibility, in addition to reducing use of storage resources by outdated, duplicate, and non-business-related files, while providing insight into data on primary storage through discovery, trending, and analysis.

NetStar-1 knows the true value of systems and storage management lies in the ability to improve utilization, identify assets, and increase visibility into data growth and resource administration. Effective management and utilization of the tools are crucial to realizing full return on current IT investments.

Why Choose NetStar-1?

In support of the 2008 Presidential Transition Team, we delivered 99.993% systems availability over the 6 month transition period. Our successful experience proves that a stable environment, with maximum uptime and consistent levels of service, is an achievable goal. This goal is realized through careful planning and execution.

To achieve operational success, we offer the following benefits to our customers:

Extended system life through advanced systems resource, storage management, and methodologies.
Customized development and testing environments using server virtualization.
ITIL methodologies based on government standards.
Libraries of pre-drafted SOPs for the most common processes.
Secure server configuration and deployment tools.
Manufacturer-recommended best practices coupled with FISMA-compliant methodologies.
A history of successfully supporting both Government and industry data centers, as well as a comprehensive understanding of their unique requirements.

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NetStar-1 has a solid reputation of maintaining the stable operation of enterprise IT infrastructures that are critical to the execution of our clients’ mission to serve the public. Government and industry end-users rely on NetStar-1 to provide efficient enterprise support to complete nearly every aspect of their jobs.

With the release of the newest generation of Microsoft enterprise systems, including Windows Server 2008, Exchange 2010, Windows 7, SQL 2008, and the System Center family, complexity increases, while systems become more capable of managing sprawling enterprises. NetStar‑1’s team of systems engineers effectively manages and utilizes these applications, which are crucial to the next generation of Government IT infrastructure. NetStar-1 understands as systems and network environments grow exponentially, seemingly simple activities such as patch management, effective SOPs, FOIA, e-Discovery, backup and restore, and COOP/DR testing become increasingly difficult. To achieve success while overcoming these challenges, Government and industry organizations need reliable IT infrastructures that are maintained and operated by certified experts. NetStar-1 offers support through each phase of the system development lifecycle to ensure continued success.

Why Choose NetStar-1?

For GSA, NetStar-1 maintained 100% infrastructure uptime. Currently, we are monitoring and maintaining over 7,000 advanced servers and systems devices that identify and reduce potential risks and problemswell before they happen.

This in-depth experience, along with our certified staff of highly qualified systems engineers, enables us to design next-generation solutions that offer:
Fully redundant systems, server, and storage infrastructures designed with scalability and failover technologies.
Integration of messaging infrastructures with multiple layers of security, redundancy, and mobility.
Advanced enterprise-level data management solutions that enable agencies to immediately back up or recover lost data.
Enabled replication of data across multiple sites for CONOPS and archived for policy- mandated data preservation.
Data de-duplication services that can reduce offsite storage costs and media expenses by as much as 65%.

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NetStar-1 is among the few companies that have successfully implemented production datacenter virtualization for our clients, resulting in the elimination of the overwhelming pressures and challenges that accompany any datacenter migration. Microsoft is releasing the newest generation of enterprise systems, including Windows Server 2008, Exchange 2010, Windows 7, SQL 2008, and the System Center family. As the previous generation’s technologies become outdated, our clients look to migrate to new systems and to consolidate their existing infrastructures through virtualization. Virtualization is crucial in the delivery of reliable IT infrastructures, deployment agility, and resource flexibility, along with smaller physical footprints, greener technologies, and reduced costs.

Government and industry organizations have shifted their preference in migrating services from the traditional datacenter model to a cloud model. Datacenter virtualization is the first step in this migration, and NetStar-1 has the experienced professionals to build representative development and test environments that ensure a smooth migration.

Why Choose NetStar-1?

Using NetStar-1 methodology, we’ve consolidated 300 servers into 19, reducing annual energy consumption by 236.9 kW, and annual carbon emissions by 1,364 tons. NetStar-1’s virtualized datacenter solutions offers rapid service provisioning, surge resource allocation, and high-density computing systems enable IT systems to meet business demands. NetStar-1’s virtualization solutions ensure that your IT infrastructure adapts to your business requirements. NetStar-1’s virtualization solutions offer:

Reduced hardware, cooling, and power costs.
High-density use of expensive datacenter floor space.
Rapid server provision.
Infrastructure flexibility.
Simplified DR/COOP procedures.
Elimination of single points of failure.
Establishment of production replica development environments.
Patch and application deployment testing.

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NetStar-1’s acquisition and contract management support services are broad based, covering the acquisition process from cradle to grave. With almost 20 years of successful program support, NetStar-1 offers acquisition guidance and expertise that help our clients meet program, budget and oversight requirements. We make sense of factors such as resource constraints, technological innovations, complex inter-operability, industry past performance and workforce qualifications.

We deliver full IT Acquisition Lifecycle Management, and our IT acquisition approach is based on FAR, DFARS, HSAR, HSAM, OFPP and other relevant government and industry legislation and guidance. Our best-practices based approach adheres to the principles of CMMI, PMI, and PMBOK guidelines, acquisition templates and evaluation processes.

NetStar-1 provides rigorous contract oversight and management, touching on all phases of a contract’s lifecycle – pricing, documentation, procurement and implementation. Our contract management experts work closely with our client partners to take the necessary contractual steps to meet and resolve service-related issues.

Why Choose NetStar-1?

NetStar-1 has experience managing both small and multi-million dollar contracts for numerous Federal agencies. Our staff includes career acquisition professionals, experienced in providing full lifecycle Acquisition and Contract Management Support, which includes:

A thorough understanding of and experience in Performance Based Service Contracting.
Rapid needs identification and timely acquisition approval
Experience with Acquisition Schedule Support, Critical Path Analysis, and developing and establishing Balanced Scorecard dashboards and Project Management Plans for program oversight.
Experience with procurement and financial software applications.
Discussions with vendors, debrief documentation, and contract award documentation
PMP-certified and/or have DAWIA/ CPCM acquisition and contract management certified professionals

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NetStar-1 has the accounting operational support experience required by CFOs to ensure their projects meet requirements and deadlines and exceed department expectations. Our Federal clients are continuously looking to implement leading best practices in their financial operations in hopes of taking their CFO and Financial Offices to the next level of accounting operational support. NetStar-1 understands the importance of this effort, and realizes that details such as carrying forward unfunded liabilities can result in huge abnormal balances if not properly managed.

We combine institutional knowledge and proven methodologies to provide leading accounting operational support. Our technical approach is built on our broad experience serving many Federal CFOs, as well as our understanding of leading Federal practices. We help our clients accelerate progression to an optimized financial management status, resulting in performance improvement and streamlined business processes.

Additionally, Netstar-1 has been instrumental in preparing our customers for their annual financial statement audits, audit remediation, and removing NFRs (Notice of Findings and Recommendations) – a high priority for every Federal financial office.

Why Choose NetStar-1?

Not only do we meet, but we exceed the level of service and experienced resources of the Big 4 accounting and consulting firms, without the premium prices they charge. Netstar-1 resources, many of whom have a Big 4 background, consist of strong accountants, mostly with higher degrees and advanced certifications such as CPAs, CGFMs, and PMPs, who take pride in the accuracy of their work and in helping the customer meet their financial, reporting, and operational goals and requirements.

To support our clients, our accounting subject matter experts:

Map client accounting and financial management processes to leading practices.
Identify improvement opportunities and remediation needs.
Analyze abnormal balance root causes.
Develop cost/benefit solution alternatives.
Implement improved SOPs.
Manage process improvements through careful planning, relentless execution, and effective reporting.
Document business processes.